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Amwell Reports 1/3 Adults Using AI Health Tools

Amwell says one-third of adults now use AI health tools monthly, up from 5% two years ago.

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Nov 4, 2026

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Amwell Reports 1/3 Adults Using AI Health Tools

Amwell says one-third of adults now use AI health tools monthly, up from 5% two years ago.

In brief

Amwell says one-third of adults now use AI health tools monthly, up from 5% two years ago. Amwell reports 30% of adults use AI health tools monthly, a rise from 5% of baby boomers two years ago. Originally reported by Pymnts.

Amwell's Earnings Update

Amwell reported $49 million revenue, down 12.9% year-over-year but $1 million above guidance.

AI Health Tool Adoption

Three in ten adults now use AI health tools monthly, up from five percent two years ago.

Patient Satisfaction Boost

Patient Satisfaction Boost

Amwell cut returning user screens from 12 to three, raising patient satisfaction to 4.9 out of 5.

Virtual Care Surge

Virtual primary care visits surged 41% year-over-year, highlighting demand for ongoing digital clinician relationships.

Military Health System

Amwell powers virtual care for 9.6 million Military Health System beneficiaries.

The main idea

Amwell reports 30% of adults use AI health tools monthly, a rise from 5% of baby boomers two years ago.

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