#crisis management
5 stories
Four questions to guide decisions in crisis
When volatility is constant, leaders need questions that expand thinking rather than narrow it too soon.
Harvard Business Review · 3m
OpenAI's empty top comms job after 9 months
The company has struggled to fill its chief communications officer role since Hannah Wong left in January, even as crises pile up.
Fortune · 3m
Stop demanding apologies for accidents
Brands are apologizing for unintentional mistakes with such speed and intensity that the practice has become absurd.
Adweek · 1m
How to decide on remote work before crisis hits
A study of four companies reveals that how you decide matters as much as what you decide about remote work.
The Conversation · 1m
Why brand scandals feel bigger than ever
The internet is primed to turn missteps into crises, but the lasting damage is often smaller than it feels.
Business Insider · 1m