#end-of-life planning
2 stories

Most product shutdowns go unnoticed. Here's why.
A study of 360 digital product endings reveals that companies vastly overestimate the backlash risk and misunderstand what actually drives customer anger.
Harvard Business Review · 3m

Don't let inheritance tear your family apart
Trillions are shifting between generations, but silence about money is fracturing sibling relationships. Here's how to keep your family together.
Kiplinger · 3m