#product shutdown
2 stories
Most product shutdowns go unnoticed. Here's why.
A study of 360 digital product endings reveals that companies vastly overestimate the backlash risk and misunderstand what actually drives customer anger.
Harvard Business Review · 3m
Smart home graveyard is getting crowded
June Oven's shutdown joins a growing list of connected devices killed by their makers, leaving users with expensive paperweights.
The Verge · 4m